<p><span style="font-size: small;">Corporate social responsibility (CSR) is about how businesses align their                values and behaviour with the expectations and needs of stakeholders - not                just customers and investors, but also employees, suppliers, communities,                regulators, special interest groups and society as a whole. CSR describes                a company's commitment to be accountable to its stakeholders. </span></p>
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<p><span style="font-size: small;"> CSR demands that businesses manage the economic, social and environmental                impacts of their operations to maximise the benefits and minimise the downsides. </span></p>
<p><span style="font-size: small;"> Key CSR issues include governance, environmental management, stakeholder                engagement, labour standards, employee and community relations, social equity,                responsible sourcing and human rights. </span></p>
<p><span style="font-size: small;"> CSR is not only about fulfilling a duty to society; it should also bring                competitive advantage. Through an effective CSR programme, companies can: </span></p>
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<li><span style="font-size: small;">improve access to capital</span></li>
<li><span style="font-size: small;">sharpen decision-making and reduce risk</span></li>
<li><span style="font-size: small;">enhance brand image</span></li>
<li><span style="font-size: small;">uncover previously hidden commercial opportunities, including new markets</span></li>
<li><span style="font-size: small;">reduce costs</span></li>
<li><span style="font-size: small;">attract, retain and motivate employees</span></li>
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